Who We Are
References to ‘we’, ‘us’ and ‘our’ in this policy, refers to Pop Group Australia Pty Ltd
Tel: +61 8 8120 0510
ABN: 69 154 167 807
Personal Information We Collect
In order for relationships to run smoothly with our customers and suppliers we need to collect and store personal information. This information may include:
• Job title
• Company name
• Telephone number
• Payment details
• ABN details (if applicable)
We need to collect and process this type of personal data to ensure the smooth running of our business relationship and provide you with the items you purchase from us, or to pay for services you may be supplying.
Collection of Personal Information
We collect personal information in these ways:
• When you fill in and submit the contact form on our website
• When you place an order with us
• When you freely give your details to us either via telephone, face to face at or via email
• When we agree to use your services
• When we use a search engine to find an appropriate supplier for our business needs
Use of Personal Information
We use your personal information for our legitimate business interests in a number of ways, including the following:
• To fulfill your sales order/s
• To provide quality customer service
• We may, from time to time, send you promotional materials to the email or mailing address you have provided.
• To book your services
• To pay for your services
We will never share, sell or distribute your personal information to a third party unless a lawful obligation requires us to.
Other Information We Collect
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual, such as:
• Browser and device information
• Information collected through cookies, pixel tags and other technologies
• Demographic information and other information provided by you that does not reveal your specific identity
• Information that has been aggregated in a manner such that it no longer reveals your specific identity
Protecting your personal information is important to us. We do not sell, share, rent or lease personal information. We have in place organisational, technical and administrative measures designed to protect personal information within our organisation. In the unlikely event you feel your information is not secure please contact us through the contact form on our website.
We will only ever disclose personal information if it is required by law, such as evidence for criminal proceedings.
How You Can Access, Change or Suppress Your Personal Information
If you would like to request to review, correct, update, suppress or delete Personal Information that you have previously provided to us, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law). We will respond to your request consistent with applicable law.
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information. For your protection, we will only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for record keeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed unless asked to do so.
Use of Website by Minors
The products that we provide are not directed to individuals under the age of sixteen (16), and we do not knowingly collect Personal Information from individuals under sixteen (16).